Successful customer relationships are not solely the responsibility of sales teams. Long term relationships grow from what happens after the sale is made and the product is delivered. Amino has been providing value to customers for decades in the form of high-quality products combined with deep knowledge of evolving technologies and how they impact Pay TV services. Customers recognize this expertise every time they engage with Amino’s customer support team.
Customer support is not limited to a “break-fix” engagement for deployed devices. At Amino, customer support is designed to give customers many options for learning, engaging and resolving queries and concerns. While the post-sales relationship starts with a customer support agreement, the real value is defined by the flexibility in accessing Amino’s customer support expertise.
Download the full eBook to learn about our multi-layered approach to customer support that has been delivering customer success for decades.
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